Harrods Estates Testimonials

Harrods Estates pride themselves on providing a top class service to all our clients. Below you will find an example of the service Harrods Estates aims to provide.

It has been a pleasure working with Henry and Nick from Harrods Estates. Henry's work impressed me on multiple levels. He had listened to me effectively and brought forward beautiful properties for my consideration, while Nick was dealing with all the paper work at the back front in very timely manner and with excellent communication skills. I highly recommend Harrods Estates and would hire them again to help me find the perfect home.


Dear Monica,

I wanted to thank you for all your help over this year. I appreciate all you have done for me.



Dear Steve,

Unfortunately, my job will be bringing me back to New York City after five continuous years in London.  As we will be leaving Discovery Dock East (DDE) in July, I wanted to contact you to say how much we have enjoyed living in DDE and to also say that we think you have done an excellent job in managing the property.

In our five years at DDE, we have lived in three different flats.  We think that you and your staff have done a fantastic job as everyone was always nice to us, we always felt safe on the premises, we have enjoyed the use of the facilities and any requests that we had were always attended to on a timely basis.  Most importantly for us, we felt everyone “kept an eye out” for our son and we greatly appreciate it.

In addition to yourself, I just wanted to mention how happy we were with the rest of your team, specifically Eddy, Collin, Tony, Mohammed, Rafal, Mary and Rasa.

This has been my second secondment in London and I have very much enjoyed living at both Canary Wharf and at DDE.

Again, thank you from my family and myself.

Discovery Dock East resident.

Dear Shaun,
I would like to thank you for selling our property. My wife and I were impressed by the way you negotiated on our behalf. In a difficult economy, you were able to keep the deal on track, especially as the buyers were new to the UK property market and needed a lot of guidance.
We also were impressed by the advice you gave in how to dress the property. From the simplicity of an orchid in the hall, to hanging pictures high to accentuate the height of the ceilings, you helped us turn a 'granny flat' into an aspirational space. Everyone agreed; the apartment looked fantastic. So, thank you for a job well done.

While it is not often that I write letters of recommendation I do feel that on this occasion I must recommend Reem Dougramaji for her enthusiasm, professionalism and assistance. I fight hard on behalf of my clients whom trust me with their property requirements, some estate agents and private individuals find this difficult to handle, however Reem understood my position and did a fantastic job.

Since I was a little boy the Harrods name has had a special meaning to me, for me Harrods meant superior quality, superior service and most importantly of all, a superior experience. You have a difficult job in a tough market, but I hope that you keep the Harrods brand alive through your services and by hiring individuals such as Reem who is a credit to your organisation. 

A Property Consultant

Leila, Congratulations on this sale. I will make sure to retain your services for all future acquisitions or disposals of residential property in the future.

A trustee representing one of our vendors.

I heard about May Rahmani and Harrods Real Estate Service from my Personal shopper at By Appointment Harrods. After a few conversations, May was able to get me back to us very quickly with an range of properties from the City’s leading agencies that exactly matched our requirements.

What most impressed us about May was her fantastic personality, flexibility and her ability to understand our positions and opinions by standing at our sides. We were really pleased with her professionalism and the standard of her work.. Now, I would like to recommend her to all of my family and friends who are busy and looking for their dreaming homes, and I really think May would do as good a job for them as for herself. 

Harrods Village Acquisitions Client. 

Harrods Estates; originally sold me an apartment in Harrods Village, over ten years ago, Shirley Humphrey was the sales consultant who looked after me then. So, when thinking about moving earlier this year Shirley was my automatic choice; her client care over the years had not diminished, indeed she has honed her skills to match client needs and want to perfection especially when dealing with sellers who want high figures and buyers who want low figures. In summary, should Shirley look after other clients with the same level of attention given to me I would recommend her and Harrods Estates in the future.

Harrods Village Vendor.

Jenny Marwick has always acted in a most professional manner, is extremely efficient and has demonstrated a high degree integrity and discretion. Jenny is caring and considerate of both clients and applicants and is willing to go that extra mile to provide an exceptional service. I have worked with many London agencies over the past 25 years and what sets Jenny apart is her passion for real esate and her warm and charming manner. It is always a pleasure to deal with her.

Durkan Estates Ltd.

We have known and dealt with Jacqueline Shadanloo for many years in buying and selling property for our clients, coming from both England and abroad. During that time, Jacqueline has shown herself to exhibit a high degree of professional skill both as a negotiator and in dealing with th more personal side of keeping clients informed and happy about their important transactions.

Gordon Dadds; Solictors.

Just to say thank you so much for selling my flat so quickly and for such a great price and in a depressed market! Everyone I dealt with at Harrods Estates was so helpful and professional with every aspect of the sale, it was the most reassuring and hassle-free selling experience I have ever had. I've never offered to recommend an estate agent before, but I certainly would in your case.

Harrods Village Vendor.

I came to Harrods to buy socks and came across the Tower development promotion in-store, liked it so much I spent 2 million on an apartment


Just a quick note to say thankyou for all the hard work. You are a very professional and hardworking team. It is a pleasure to work with you.Really nice to also get to know you on a personal level as you are really lovely genuine ladies.

Another satisfied Landlord.

I am writing to say that Harrods Estates and yourself have been excellent in helping to conduct a sale a Park Lane Place, London, W1, I do not think we could of got to completion without your patience and good nature guiding your client through the difficult process.

Matthew Fine
Bairstow Eves

Many thanks for yet again managing to sell a property with the maximum professionalism and efficiency and in such difficult property market conditions. As with the first property you sold, you achieved the sale at the price I was looking for and in such a short period of time.
I hope to be doing business with your firm in the very near future and will make sure that I recommend you to all of my friends and the rest of my family.

Omar Al-Muderis
CDK Investments LLP

Shaun and his team have been the epitome of professionalism, always friendly, helpful and above all discreet.  I have bought and sold properties with them on many occasions and they take the strain out of a stressful time, making the experience go smoothly from start to finish.
It’s always a pleasure doing business with them and I have recommended them to all my associates.  They really do go the extra mile! There is only one Harrods Estates!

Carol Glen-Hadiem

Finding a flat in London is not an easy experience, in particular coming from New York City. Most importantly, most agents are not able to help across different London areas. I find this very inconvenient because one has to liaise with different brokers for different areas. Harrods Estates managed to work with other agents and offer a wide range of solutions across different areas with the advantage of dealing with one person only. Very satisfied and would recommend this agent to other people.

Luca Erpici

I wanted to write to you to express my gratitude for one person in particular.  Johanci Pretorius has been nothing but helpful and 'can do' over the past couple of years, and I'd like you to know that this  has caused considerable confidence and good feeling in the management of the estate.  She answers every enquiry with skill and speed, and is as good as her word. I cannot commend her highly enough, and couldn't ask for more. 

Albion Riverside Resident

Last week we had the pleasure of viewing some Mayfair rental flats with one of your agents. We appreciate the great service you have provided and we will certainly contact you in the future when thinking of buying a property in London.

Johanna Widomski

We are pleased to commend Harrods Estates for the excellent service they have given us during 2007 and 2008 in providing luxury accommodation for overseas’ clients.  The acquisition of these properties has been handled very professionally and we especially commend Jenny Marwick; the Harrods Estates Agent executive who handled both of these sales.  Dealing with overseas’ clients is not always easy, and the patience and understanding that has been expressed in handling  these transactions by Harrods Estates office has been done with  stoic comprehension of the situation, and a great depth of personal understanding.  Nothing has been too much trouble.  Harrods Estate Agents have been available at sometimes unreasonable times, and have been prepared to show many different properties before the final deal was concluded.

We could not wish to work with better people.

Tony Stroud

Safina has followed up with me on the various property ventures that Harrods has to offer, in particular the Palazzo Versace launch which has been very interesting. More so, I have been very impressed with Safina’s level of interest and knowledge on Dubai, her professional conduct and consistent follow up. She certainly represents Harrods Estates in very good stead. Safina and her colleagues have proven to be the most trustworthy agents I have ever dealt with and it is always apparent that they genuinely have my best interests and wishes in mind. I am delighted to have come across Harrods Estates.

Umar Khan

It has been an absolute pleasure working with Harrods Estates on the Palazzo Versace development in Dubai. Their talent, professionalism and outstanding creative marketing ideas made this project both enjoyable and successful. They had an excellent knowledge of Dubai, and this, teamed with their friendly and efficient staff made it lovely to work with them.

David Reid

We are delighted with the service that we have received and continue to receive from you initially and from Steve and his team down at Steward Street. The feedback from our site staff and Customer Care Manager has been very positive. From my experience we have found an Estate Management Company who do “what it says on the tin’ and as such we are interested in further developing our relationship.' 

Alan Tansey

Four Corners have been privileged to work with Harrods Estates for over 6 years.
The Harrods name immediately raises expectations, and is synonymous with prestigious offerings, glamorous presentation and demanding clientele.  In our experience, Harrods Estates lives up to this pedigree and exceeds it. 
Their reputation for impeccable standards of professionalism extends to their relationships with their business partners and suppliers as well as with their clients.  Because they are so good at what they do, it makes it very easy to create effective advertising for them. Highly professional, imaginative, efficient and invariably charming and unflustered, they are a pleasure to do business with and we are proud to have them on our client list.

Four Corners Advertising

 The Harrods Estates Team impressed the Marmalade team from the beginning via:
- Communicating a clear, comprehensive and credible digital strategy that they wanted Marmalade's help with
- Imaginative and engaging content creation
- A great communication style and a comprehensive understanding of the online world that indicated they would be a great partner

Running an online project is a team event, without a great client you can't do great work. Quite simply Harrods Estates are a great client! On top of that they are also stimulating, fun and engaging to work with.




Harrods is world renowned for the quality of the products and services that it provides. Harrods Estates is no exception!

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