Terms and Conditions

By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use this website and should leave it immediately. The www.harrodsestates.com website is provided solely for your personal use. You may not use this website for any commercial purpose.

Privacy and Security Policy

We have created this privacy and security policy to demonstrate our firm commitment to your privacy and the protection of your information and to providing a safe, secure site for enquiries. The Privacy and Security Policy forms part of these Terms and Conditions. The intellectual property rights in this website are owned and controlled by Harrods Limited or Harrods Estates Limited. All material featured and information provided on the website, whether text or images, are protected by copyright, trademark and other intellectual property rights and are owned by or licensed to Harrods Limited or Harrods Estates Limited. You may download, electronically copy or print any of the contents on condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior written permission from Harrods Estates Limited. No right, title or interest in any of the contents of this website will be transferred to you as a result of downloading, electronically copying or printing or attaching to email such material.

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Security of Email Correspondence

The website also invites you to contact Harrods Estates via email, through the "Contact Us" pages. Email correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication. Please do not send sensitive information, such as credit card information, through email.

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Internet Security

Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot absolutely guarantee the security of your information provided over the internet and will not be responsible for this.

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How Do We Keep Your Information up to Date?

We endeavour to keep all information we hold as accurate as possible and up to date. Please write to us at Harrods Estates Limited, 82 Brompton Road, Knightsbridge, London SW3 1ER, or email us on enquiries@harrodsestates.com to notify us of any changes to the information you have previously given to us, or if you are aware of any inaccuracy in the information we hold about you.

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Who at Harrods Can See Your Information?

Information submitted to us is available to Harrods Estates employees managing and using this information, but otherwise is kept confidential from other members of our staff.

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Do We Share Your Information with Others?

We may need to pass your information on to others solely to enable us to provide you with the services you have requested from us or otherwise in connection with our relationship with you. If you permit us to do so by indicating at the time you register your details with us we may also occasionally pass your details to other companies in the Harrods Group, as well as business associates or other carefully selected organisations to enable you to receive details of offers and events that may be of interest to you.

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What Do We Do with Your Information?

We use your information to enable us to provide you with the services you have requested from us or otherwise in connection with your relationship with us. We may also use the information you provide to us to improve the content and appearance of our website or catalogues. With a view to understanding our customers better, and where you have indicated that you would like us to, we will retain the information you provide us about yourself and details of any services which we have provided to you, to enable us to offer future services that are likely to interest you.

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How Can You Stop Receiving Marketing Communications from Us?

If you wish to cease receiving marketing or market research communications from us or would like us to cease processing your information in any other way you can write to us at Harrods Estates Limited, 82 Brompton Road, Knightsbridge, London SW3 1ER or email us on enquiries@harrodsestates.com indicating this.

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Telephone Calls with Us

As is the case with many large and high profile organisations, communications with Harrods Estates by telephone may be recorded for the purposes of monitoring our customer service standards and for security.

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Data Protection Legislation

We comply with the Data Protection Act 1998 in respect of any information we hold.

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The Website

We may change the Harrods Estates website and correct or update information at any time without notice. We do not guarantee and are not responsible for the accuracy of any information provided on the website. We do not represent or warrant that the material contained in the website, any of the functions of the website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. You must not transmit through or to our website any defamatory, threatening, obscene, distressing, harmful or pornographic material or material which may infringe upon the rights of others (including intellectual property rights, rights of confidentiality or rights of privacy) or which does not comply with all relevant laws.

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Liability and Indemnity

We do not exclude or limit our liability or the liability of any other person for death or personal injury resulting from our or their negligence or for fraudulent misrepresentation. Except as set out above neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website. We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage for loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website. You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.

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Jurisdiction

The website is controlled and operated in the UK. These Terms and Conditions are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with or arising out of the website.

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General

We may change these Terms and Conditions at any time. If any of these terms and conditions are invalid or unenforceable, the remainder of these terms and conditions shall continue to have full force and effect.

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Misrepresentation Act 1967

This website and the descriptions and measurements herein do not constitute representation and whilst every effort has been made to ensure their accuracy this cannot be guaranteed. Our trained staff comply with the Property Misdescription Act of 1991.

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